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Cultural Explorations
Home / Terms and Conditions |
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HOW TO BOOK
Forward your completed reservation form along with your
deposit to your travel agent or Worldwide Quest.
DEPOSITS
All trips require a deposit of CAD$500/US$400.
The deposit will confirm your reservation until 90 days
prior to trip departure, at which time the balance of
the payment is due. If the balance is not paid in full
by the due date, we will regard the booking as cancelled.
UPON REGISTRATION
Upon receipt of your deposit, you will receive immediate
confirmation and a pre-departure information package that
will include visa/passport requirements, insurance information,
health information, recommended reading list, clothing
suggestions, and other travel tips. A complimentary T-shirt
will be provided prior to departure, as well as baggage
tags and meeting instructions.
CANCELLATION
In the event of a cancellation at least 90 days prior
to departure, deposits can be transferred to a future
trip (transfer/administrative fee may apply). If cancellation
occurs less than 90 days prior to departure , all payments
are non-refundable.
TRANSFER OF DEPOSIT
If you wish to transfer from one trip to another, we must
receive your notification, in writing, at least 70 days
prior to departure. Your deposit will be transferred,
less an administrative fee of C$75/US$50. If notification
is received by us less than 70 days prior to departure,
all payments are non-refundable. Deposits must be applied
to trips departing not later than one year from time of
transfer.
TRAVEL INSURANCE
Trip insurance is required for our trips. An insurance
application form for our all-inclusive travel insurance,
which includes trip cancellation, medical, and other coverage,
will be sent to you on receipt of your booking.
Please note: An insurance waiver must be signed and proof
of alternative insurance coverage must be provided if
you do not wish to purchase our policy.
TOUR COSTS
Tour costs and inclusions are listed on the detailed itinerary
for each tour. To avoid surcharges due to the volatility
of the Canadian dollar, for our featured group departures,
all guaranteed prices are listed in US dollars. Payment
may be made in US dollars or in the equivalent Canadian
dollars at our exchange rate.
Unless indicated otherwise on the tour itinerary, the
tour fee includes: accommodations in double occupancy
and most meals, all transportation during the tour, entrance
fees for parks and other areas, and services of local
guide/tour leader.
Tour costs are based on group rates and no refunds will
be given for unutilized services for any reason whatsoever.
Items not included in our costs:
• International airfare
• Visa and passport charges
• Departure taxes
• Extra meals not included in itinerary
• Items of a personal nature (ie laundry, medical
expenses, personal clothing)
• Emergency evacuation
• Personal travel insurance
• Gratuities and excess baggage
LIABILITY
Prior to participating in any tour, you will be required
to complete a brief confidential personal information,
health and liability form.
TOUR DATES, DELAYS AND ROUTE CHANGES
Since schedules are determined up to a year-and-a-half
in advance, changes in dates may have to be made. It is
also possible that route changes, delays or postponements
may become necessary. This could happen due to inclement
weather, political restrictions or any other cause. In
this event, you will have no right to a refund and Worldwide
Quest will have no obligation in respect to such changes,
except as follows:
• If the scheduled place of departure for the land
content of the tour is changed, we will arrange, at your
expense, substitute means of transportation from the original
point of departure to the rescheduled point of departure.
• If the scheduled duration of the land content
of the tour is shortened by more than 24 hours, we will
make a refund based on the number of complete days the
trip was shortened.
• Worldwide Quest reserves the right to cancel any
tour prior to departure, in which case any payment you
have made to Worldwide Quest will be refunded in full.
You will not be entitled to make any further claims for
compensation or damages, for any loss, consequential damage,
expenses, loss of time or inconvenience which may result
from such cancellation.
GROUP SIZE & TRIP COSTS
Our trips are guaranteed to operate with a minimum of
2 and a maximum of 16 participants. In the event that
our Featured Group departures have less than 10 participants,
they will be escorted by local guides. All other services
including meals, excursions accommodations as listed in
our detailed itinerary will remain the same.
IMPORTANT NOTE
All services described herein are organized by Worldwide
Quest International Inc. Notice is hereby given that all
arrangements made on behalf of customers are made by the
organizers on the sole condition that the organizers shall
not be held responsible for any injury, death, accident,
delay, loss, damage, or irregularity which may be occasioned
through acts of any company and/or persons engaged in
carrying out arrangements and services described herein
or otherwise in connection herewith.
The information contained in this brochure is correct
to the best of the organizers’ knowledge, but the
organizers accepts no liability for any inaccuracies therein.
The organizers reserve the right to alter any itinerary
or service at any time without penalty to the organizer.
Any additional expense or cancellation costs shall be
borne by the customer.
The organizers reserve the right to withdraw or refuse
any service to any customer at the discretion of the organizers.
Payment of deposit is taken as acknowledgement of and
agreement to the above items.
AIR CARRIER RESPONSIBILITY
Tour and guide services, hotel accommodations, restaurants,
and all other services except carriage by air as provided
by the airlines are furnished by the contractors, who
are independent and do not act for or on behalf of the
airlines.
The acceptance of this order of participation in the tour
by the passenger or his assignees shall be deemed to be
consent to an acceptance by such person(s) of the above
and of any further conditions and that the airline shall
not be liable or responsible in any way whatsoever for
the accuracy of any representations regarding such tour
services, nor shall the airlines be liable or responsible
for any inconvenience, loss, damage, or injury arising
out of or in connection with such tour services other
than its liability under the ticket and tariff provision
for carriage by air furnished by it.
SPECIAL NOTE
Worldwide Quest International Inc. a Canadian tour operator.
All participants on our trips are covered by the terms
of the Ontario Travel Companies Act. (Worldwide Quest
International Inc., Ontario – License # 2667946 |
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